Latest from our blog

Rubber ducks in Swiss national costume

How a couple of Swiss ducks bought an 80% 5-star customer rating

Could you buy your way to 80% of your customers rating you 5/5? Continue Reading →

Computers can be more useful than you think

You don’t really know how to use your computer. Or do you?

Using your computer doesn't have to be hard. Using it to its fullest could also save you a lot of time. Continue Reading →

Clinton Jeff, blogger or journalist

Journalists bark, bloggers bite

Samsung's PR disaster shows why journalists and bloggers should be treated the same, not why they should be treated differently. Continue Reading →

PR and media course

Aren’t press releases, like, really easy to write?

You can learn how to use the media to raise your profile, but there are some things you'll need to learn. Continue Reading →

How to write a killer blog

How to write a killer blog

My Blogging for Business course no longer runs at the Sydney Writers' Centre. I've reshaped it, renamed it, and brought it in-house. Continue Reading →

If you want to please your blog readers, give up

You're never going to please all your potential readers all the time, so don't bother trying. Continue Reading →

Email overload?

You say you don’t want more email but you do. Really.

Only 6% of online Australians aren't subscribed to email marketing lists. We *want* useful emails, so don't be shy about asking your customers for their ... Continue Reading →

The Corporate Self-Publisher

Corporate Self-Publishing: a new way to share your message

The same tools that have allowed individual authors to find readers and success by publishing direct to the shelves of Amazon and Apple are just ... Continue Reading →

How executives can save time by consuming information faster

Steven and I have been working on an external coaching and mentoring service for senior executives who are overwhelmed by the speed and volume of ... Continue Reading →

Steven Lewis - travel writer

Pictures: Your extra 1,000 words

A picture tells a thousand words. Not only that but a well-chosen image can intrigue your readers, and give them a clue as to tone ... Continue Reading →